Privacy Policy

Introduction

Klozarinzim ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our newsletter
  • Make a purchase or inquiry
  • Register for an account
  • Participate in surveys or promotions

This information may include:

  • Email Address: Used for communication, order confirmations, newsletters, and marketing (with your consent)
  • Name: Used to personalize communications and process orders
  • Phone Number: Used for order confirmations and customer support
  • Mailing Address: Used for shipping products and billing
  • Payment Information: Processed securely through third-party payment processors (we do not store full credit card details)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • Device Information: Device type (desktop, mobile, tablet), operating system, browser type and version
  • IP Address: Used for security, fraud prevention, and geographic location (general area, not exact address)
  • Cookies and Similar Technologies: Small text files stored on your device that help us remember your preferences and improve your experience
  • Browsing Data: Pages visited, time spent on pages, links clicked, referring website, and search terms used
  • Location Data: General geographic location based on IP address (country, state, city level)
  • Time Zone: Automatically detected to provide accurate timestamps

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our website. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

For more detailed information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website
  • Legal authorities when required by law
  • Business partners with your consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Opt-out of the sale of personal information (if applicable)
  • Non-discrimination for exercising your privacy rights

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This section applies specifically to California residents and explains your rights and how to exercise them.

Your CCPA Rights

As a California resident, you have the following rights:

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell (if applicable). This includes:
    • The categories of personal information we have collected about you
    • The categories of sources from which we collected your personal information
    • The business or commercial purpose for collecting your personal information
    • The categories of third parties with whom we share your personal information
    • The specific pieces of personal information we have collected about you
  • Right to Delete: You have the right to request that we delete your personal information that we have collected from you, subject to certain exceptions. We may deny your deletion request if:
    • The information is necessary to complete a transaction or provide a service you requested
    • We need to retain the information for security or fraud prevention purposes
    • The information is required by law or legal obligations
    • The information is used internally in a lawful manner compatible with the context in which you provided it
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not currently sell personal information. However, if we begin selling personal information in the future, we will provide a clear "Do Not Sell My Personal Information" link on our website.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. This means we will not:
    • Deny you goods or services
    • Charge you different prices or rates
    • Provide you a different level or quality of goods or services
    • Suggest that you may receive a different price or quality of goods or services

How to Exercise Your CCPA Rights

To exercise your CCPA rights, please contact us using one of the following methods:

When you submit a request, we will:

  • Verify your identity to protect your privacy
  • Respond to your request within 45 days (we may extend this period by an additional 45 days if necessary, and will notify you)
  • Provide the information free of charge, unless the requests are manifestly unfounded or excessive

Verification: To protect your privacy, we will need to verify your identity before processing your request. We may ask you to provide certain information to confirm your identity, such as your email address or other identifying information.

Authorized Agents: You may designate an authorized agent to make requests on your behalf. We will require proof that you have authorized the agent to act on your behalf and verify your identity directly.

Children's Privacy (COPPA)

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not:

  • Knowingly collect personal information from children under 13
  • Require children to provide more information than is reasonably necessary
  • Share children's personal information with third parties without parental consent

Google Ads & Remarketing

We use Google Ads and Google's remarketing services to display advertisements to you. This means that we work with Google, a third-party advertising provider, to show you ads based on your past visits to our website.

How Google Ads & Remarketing Works

When you visit our website, Google may place cookies on your device that allow Google to:

  • Track your visits to our website and other websites
  • Build a profile of your interests and browsing behavior
  • Show you personalized advertisements on our website and on other websites you visit
  • Display ads based on your previous interactions with our website (remarketing)

Google uses this information to serve you relevant ads that match your interests. For example, if you visit our orchid care page, you may see ads for orchid-related products when you visit other websites that use Google Ads.

Third-Party Advertising Partners

In addition to Google Ads, we may work with other third-party advertising networks and service providers who use cookies and similar technologies to:

  • Serve targeted advertisements based on your browsing history
  • Measure the effectiveness of advertising campaigns
  • Analyze website traffic and user behavior

These third-party services have their own privacy policies and may collect information independently. We do not have control over their data collection practices.

Opt-Out of Personalized Advertising (Opt-Out)

You have the right to opt-out of personalized advertising. If you do not want to see personalized ads based on your browsing history, you can opt-out by visiting the following links:

Important: Opting out does not mean you will stop seeing ads entirely. You will still see ads, but they will be less relevant to your interests. You may also need to opt-out separately for each device and browser you use.

You can also manage your cookie preferences directly on our website using the cookie banner that appears when you first visit, or by clicking the "Settings" button in our cookie consent banner.

Do Not Track Signals

Some web browsers transmit "do not track" signals to websites. We currently do not respond to "do not track" signals. However, you can control tracking through your browser settings and our cookie preferences.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: writetous@klozarinzim.world

Phone: +1 (703) 836-7777

Address: 139 S Fairfax St, Alexandria, VA 22314, United States

We will respond to your request within 45 days as required by applicable law.

Last updated: January 2026